If you have an entry like network controller under the 'Other' (I think that's what it's called) tree - the one with the yellow icon - then that means the computer does recognize the card, but it doesn't have the appropriate driver installed. Once it does, then it'll appear under the 'Network Adapter' tree.
The only thing I can come up with is that you didn't download the appropriate driver off Dell's website, or if it's even there at all.
The drivers you downloaded and installed probably won't harm anything, because they aren't being used by any device.
The tech shop guy probably either missed those two components, or couldn't find the drivers for them.
Um, you could try right clicking/properties on network controller (and later video controller), and there should be an option somewhere in that mess that let's Windows search the Internet for the driver; I think it comes up in the Wizard when you click on Update Drivers, but I'm not sure. I don't know how reliable the search is.
Another thing you could try is removing the network card with the computer off; turning it back on again; turning it off, reseating the network card; and turning it back on once more. Though I honestly don't know if it's possible if the card is integrated. :\
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Date: 2008-05-11 12:42 am (UTC)The only thing I can come up with is that you didn't download the appropriate driver off Dell's website, or if it's even there at all.
The drivers you downloaded and installed probably won't harm anything, because they aren't being used by any device.
The tech shop guy probably either missed those two components, or couldn't find the drivers for them.
Um, you could try right clicking/properties on network controller (and later video controller), and there should be an option somewhere in that mess that let's Windows search the Internet for the driver; I think it comes up in the Wizard when you click on Update Drivers, but I'm not sure. I don't know how reliable the search is.
Another thing you could try is removing the network card with the computer off; turning it back on again; turning it off, reseating the network card; and turning it back on once more. Though I honestly don't know if it's possible if the card is integrated. :\